Litgear Store Policy
At Litgear, we strive to provide high-quality products and excellent customer service. This Store Policy outlines our policies and procedures for ordering, shipping, returns, and refunds.
To place an order, simply add the products you want to your cart and proceed to checkout. You can pay for your order using a credit card or other payment methods we offer. We may require additional verification or information before processing your order.
We ship our products to most countries worldwide. Shipping costs and delivery times vary depending on your location and the shipping method you choose. We will provide you with a tracking number once your order is shipped.
Please note that we are not responsible for any customs fees or duties that may be imposed by your country. These fees are the responsibility of the buyer.
Returns and Refunds
If you are not completely satisfied with your purchase, you may return it for a refund or exchange within 30 days of the delivery date. To be eligible for a return, the product must be in its original condition and packaging, and you must provide proof of purchase.
To initiate a return or exchange, please contact us at email@example.com with your order number and reason for the return. We will provide you with further instructions and a return shipping label, if applicable.
Once we receive your returned product and verify its condition, we will issue a refund or exchange within 5-7 business days. Please note that shipping costs are non-refundable, and we are not responsible for return shipping costs unless the product is defective or damaged.
All products purchased from Litgear are covered by a manufacturer’s warranty. The warranty period and terms vary depending on the product. Please refer to the product page or user manual for specific warranty information.
If you have any questions or concerns about our Store Policy or your order, please contact us at firstname.lastname@example.org. We are committed to providing you with excellent customer service and will do our best to resolve any issues you may have.